Privacy Policy
1. Introduction
At Rajan Umayal (Pvt) Ltd, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, delivery address, diplomatic mission affiliation.
Order Information: Product selections, payment method, and delivery preferences.
Device & Usage Data: IP address, browser type, pages visited, and time spent.
3. How We Use Your Information
Your information is used for:
Processing and delivering your orders
Verifying eligibility based on MOFA diplomatic status
Providing customer support and updates
Improving our website and services
Sending promotional offers (only with consent)
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
Sri Lanka Customs or relevant authorities for duty-free clearance
Payment processors for secure transactions
Our internal delivery and service teams
All data is shared securely and only when necessary for order fulfillment or legal compliance.
5. Cookies and Tracking
Our site may use cookies to enhance your browsing experience. You may disable cookies in your browser settings, but doing so may affect site functionality.
6. Age Restriction
This website is intended for users 21 years or older. By accessing our services, you confirm you are of legal age to purchase alcohol and tobacco in your jurisdiction.
7. Data Security
We take appropriate security measures to protect your data from unauthorized access, disclosure, or destruction.
8. Your Rights
You have the right to:
Access or update your personal data
Request deletion of your information
Withdraw consent to marketing communications
To make a request, contact us using the details below.
9. Contact Us
Rajan Umayal (Pvt) Ltd
No.15, Walukarama Road, Colombo 03, Sri Lanka
Phone: +94 74 387 3960
Email: rudfs@liverpoolholdings.lk
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.